We conveniently stumbled across their office as it was near our hotel, and we are so glad we did!
First, they gave us a good price for the sleeper bus to Sapa 9$ USD, and booked us on the Sapa Shuttle Bus. We were tentative as we had heard minimal good things about sleeper buses, but this bus was amazing! It looked brand new, it was very clean, had a toilet, and new blankets. The ride was smooth and overall great! We had only booked on way, and when we decided to come back, we texted Tony over whatsapp, and he booked us a bus back! A lot of trust in us to come back to him to pay for it, made us very trusting of him! They booked us on the Sapa Dragon Express, not as new as the last one, but still very clean, great bed chairs and no problems with staff. both buses stopped for food/bathroom halfway!
These guys will book you the best bus companies, for a good price! They want you to have a great experience.
We went back to pay for the bus, and ended up booking our trip to Halong Bay through them too! These guys are so honest and when comparing to others on our trip we paid the cheapest and got best value for money!
Now this is the best part!! When I got back from Halong, I messaged Tony to ask if there was somewhere I could get my phone screen fixed for a good price as it had a small crack, he got us to come to the office, he called around to see what was open, then his partner took us in a taxi to different stores to find if they could fix it, AND what the best price what he could get. He found one half the price of others, said he trusted them, and as we trusted him, we left the phone and went off for the day. That evening, he called and said the phone was ready. Then drove to pick it up, and insisted he drive to us to drop it off! It was all fixed!
These guys are passionate about helping travellers experience the best of Hanoi, they sat us down and made us traditional Vietnamese coffee and told us all about their favourite places in Hanoi from Long Bien Bridge, train street and B52 crash site (all which we hadn’t heard of and went too, and loved!).
They are genuine, and we would definitely go back to use them again, and you should too!
Good meeting you today. The food tour was great. We really enjoyed the food in itself but Henry/Thin really deserves a mention in being really open and chatty about Vietnamese life and food, but also in chatting to us about family life, future, dreams which really created a nice conversation and time flew. Would definitely recommend for people like us interested in food, culture and also getting to know local people. Really nice guy.
Great Service! – I booked my trip with Halong Tours through a Groupon Voucher. James Vu at Halong tours was the person I dealt with from start to finish and he was fabulous. Very prompt always with his replies, always courteous, helpful with anything I should know and nothing was too much trouble for him, even when I had to amend my entire booking 4 days prior to travel! The organisation of the whole tour was excellent from pick up until the last transfer back to the airport. They made it all so easy for a solo traveller. Speaking with others I met during my 14 day trip, they all spoke very highly of Halong Tours and their organisation. I would definitely travel with them again.
Hemos recorrido todo vietnam de sur a norte,Una vez en hanoi teníamos unos 6 días contactamos con una agencia de viajes HALONG PROMOTION TOURS en la calle 32,bat su ….nos atendió Mr.Tony BUI que fue muy amable y atento,nos planificó un Tour fantástico y bien de precio en todo momento estuvo pendiente de nosotras y nos ayudó en todo la verdad es que nos despreocupamos porque nos lo gestionaba todo de maravilla sin duda recomiendo está agencia y en concreto al Mr.Tony Buy que nos hizo que nuestro final del viaje fuera fantástico.
Hi Tony, We are at airport now and will fly back to Malaysia in a short while. Really appreciate your wonderful recommendation for our day trip to Tam Coc. We can not thank you enough for sending the tea leaves to us this morning too. Really glad to know you, Tony. Please stay in touch. Thanks!
“Nice guy – book with Tony”
Really friendly guy
Can organise tours to anywhere
Go and see Halong Promotion Tours in Bat Su Street Hanoi
Top Leistung. Das Gebuchte hat super gut geklappt! Das Team ist sehr professionell und kümmert sich darum, das alles gut über die Bühne geht!
Wir hatten noch eine foodwalking tour mit Tien, der ebenfalls super nett ist und Vieles über Hanoi erzählt. Unbedingt nach ihm fragen, wenn ich eine solch unvergessliche Tour machen möchtet!
“Seriedad y confianza”
Tony es muy buen touroperador. Establecido recientemente por su cuenta (de ahí las escasas opiniones), tiene una larga experiencia anterior como director de agencia turística por cuenta de un hotel. Seriedad, confianza, servicio, responsabilidad, atención personalizada, . . . todo
Trè bonne performances. Tous a très bien fonctionné! L’équipe est très professionnelle et veille à ce que tout se passe bien! Nous avions fait une “visite à pied de la nourriture” avec Tien, qui est aussi super sympa et vous racconte beaucoup de Hanoi. Assurez-vous de demander de lui si vous voulez faire une telle visite mémorable!
“7 Days North Vietnam enjoyable and hassle free”
Very professionally organised right from the airport pickup in Hanoi.
Our accommodation at the Flower Garden Hotel in Hanoi was excellent.
Our Sapa tour guide Lala, was very friendly, informative and obliging and we thoroughly enjoyed our two days with her. The Halong Bay cruise on the SEA Life was top class.
Communication and organisation with William was exceptional and Halong Tours delivered a top itinerary.
“Hanoi City Tour”
I availed the city tour with no worries since the tour guide was so thoughtful, accommodating and truly equipped with Vietnam’s history. The whole day tour was quite tiring but worth the pay. I would like to go back in Hanoi someday.
Visited March 2017
All well organized! The team is very professional and takes care that everything goes well! We had a foodwalking tour with Tien, who is also super nice and tells a lot about Hanoi. Absolutely ask for him, if you would like to make such an unforgettable tour!
“Best tour company”
Thank you to Halong tours and especially Tracy and Tam for arranging one of the best holiday tours of Vietnam! My husband and I loved every moment. Everything was extremely well organized and we were well taken care of throughout our tour. Well done and all the best!
Visited December 2016
“Amazing place to visit, amazing staff , amazing service”
I can warmly recommend this team to make your Halong Bay trip memorable.
The team has friendly , helpful , well organized staff.
The trip offer nice places to see , the food is really nice both for meat lovers and vegetarians.
They prices are reasonble !
Dont miss them!
Prestazioni al top. Il prenotato ha funzionato molto bene! Il team è molto professionale e si prende cura che tutto vada bene! Avevamo chiesto un “tour di cibo a piedi”, la quale l’abbiamo avuto con Tien, che è stato bravissimo e ci ha raccontato molto di Hanoi. Assicuratevi di chiedere di lui se volete fare quel tour indimenticabile!
“Glad we didn’t plan our trip on our own!”
We have travelled extensively throughout Asia, US, Europe and Central America and booked hotels, air, etc on our own. We saw the Groupon so couldn’t resist the great deal so took our chances. We are currently in the middle of our 22 day trip (bought the 18 day Vietnam Cambodia Tour) and had to write this review to say how great Halong Tours, specifically, William, for making our trip so great! Thank you! If you are considering them, go for it. If you are on the fence, go for it!
A few specific comments that might help…
– you can add / skip cities if you’d like….you might have to pay a little more, but their prices are better or same as what hotels / airlines publish online. It might help if you tell your agent what you like/don’t like. We failed to do this and didn’t know about places like Cat Ba and Sapa…..great places for trekking and nature vs history/ city focus
– it’s a tour so you don’t have to worry about how you will get from the airport to hotel, or from one hotel to the next, but it’s not the type of tour where you are with the exact same people the whole time. Consider it a ‘hop on/ hop off’ type of tour, all pre-arranged for you
– Vietnam is a 3rd world country. It’s cheap, but in the tourist areas, prices are higher. Just like anywhere else in the world. Halong will book you at mid-range, clean, comfortable western style hotels. Locations of hotels are mid-range…convenient to hot spots, but not necessarily In The heart of everything. You can upgrade to other hotels if that is important to you, but if you research what they offer, all are 4 + stars on TripAdvisor
Visited February 2017
We have booked a tour through Halong and their service has been nothing short of EXCELLENT!! Pick-ups have always been on time, language barrier has been minimal so understandable both ways. Tony (booking agent) has been so patient and professional in answering all our questions before the tour, which gives peace of mind being in a strange country. Always answers your emails promptly. Would absolutely recommend!! They have gone above and beyond excellent service!! Would rate 10/10
“So perfectly organised!”
We did the 13 days tour and I can still hardly believe how well organised this was. I’m not sure how many brains Tony Bui has to make it all smooth! Each activity started on time, and a reminder was sent the night before so we could be completely stress free for the entire time and just enjoy Vietnam’s beauty and relax. Will highly recommend to anyone who wants to visit the highlights of Vietnam without having to think about organisation.
“Best Tour Ever”
We have just completed a tour through Vietnam with Halong Tours and I can’t speak highly enough of the tour. From start to finish the person we were dealing with from Halong Tours was absolutely marvellous. The whole tour was faultless with everything just amazing. The whole experience couldn’t have been improved. Not travelling with the same group for the whole tour was the best. There were three of us and each tour we were with different people. When we were transported to airports, hotels etc it was just the three of us usually in a taxi. Someone was there to meet us at each place and we had a different tour guide for each place we visited. The hotels were great and the tours fantastic. I can’t speak highly enough of the tour we have just done. Wouldn’t have changed a thing and it was so very reasonably priced.
“Hassle free tour planning”
From the day 1 till the last day all requirements were planned and executed correctly. All special requirements were executed without any mess. All questions were answered without any delay which aid in planning your trip efficiently.
“Amazing stress free & fun”
Halong Tours are an amazing company, so organised and amazing with communication. Our sales rep Mr Charlie was incredible, and allowed us flexibility in what we wanted to see. If there is anything that really helps to have a stress free holiday, it’s not having to worry about bookings, visas and transfers, and this is exactly how Halong Tours helped us. Not once was I worried about working out how to get somewhere, as everything was incredibly organised, and we even received a personal visit from Mr Charlie to ensure we arrived safely in Vietnam, and that we were were comfortable with everything. Payment for our tour was so secure, and the options to pay from home, or on arrival were great to have. I don’t think we have ever felt so welcome in another country, full of such lovely people. I would highly recommend Halong Tours to all my friends and family, and would not hesitate to contact them again if we return to see more of Vietnam! Thank you Mr Charlie & Halong Promotion Tours!!
You Won’t Go Wrong Using This Travel Arranger!
I came across Halong Promotion Tours by searching Google. From my initial contact to the end of our Halong bay Journey, we could not have been more pleased.
Mr Tony arranged transportation and guide ( Frank Tien – he was perfect) to Halong bay, Sapa and Mai Chau.
A great experience at an affordable price point.
Wonderful Tour !!!
I hope you haven’t forgot us. We are Nenny and family from Indonesia
Thanks very much for giving us a wonderful tour to Hanoi, Halong Bay and Rent Car to Bai Dinh Trang An & Mai Chau. Without your consultancy and suggestion, we would missed a lot of interesting places which we never had the time to explore.
When we were in the south, we came across a lot of new friends that were heading to Hanoi and we’ve recommended your service to them. I hope they contact you when they get to Hanoi and give you business.
Take care and good luck to your business!!!
We came across Halong Promotion Tours online and we are extremely impressed with their efficient service and professionalism. We were amazed by the organization of the whole trip. Mr. TONY gave us advises from the very beginning and he provided such high quality service from planning our trip all the way until the day we arrived back home.
We spend 13 days in Vietnam starting in Hanoi and made up to Sapa, Halong Bay, Hue, Hoi An, Ho Chi Minh City and Mekong Delta. We stayed in 3 star hotels and they all offered such friendly and professional service and very clean. It was extremely well organize and everything went according plan.
We would recommend Halong Promotion Tours for those wanting to venture off the beaten tracks and to take the alternative, quieter option to Halong bay, which is Lan Ha bay and Cat Ba island
We had a great time kayaking with our charming guide who took us to some amazing lagoons. Lunch was also delicious. Highly appreciated.
We travelled from Hanoi to Halong Bay, to Da Nang, on to Siem Reap and then Saigon. At all times we had the excellent support and perfect travel arrangements organised by Tony and his team. At times we wanted to change pick up times at short notice. This was handled without any fuss and the 24 hour contact number, that was always answered, was a great confidence booster. The service was second to none and highly recommended.
A big thank you to Tony Bui for doing such a great job organising our 11 days tour. Everything was fantastic and we really got to enjoy a range of unique experiences without having to stress over them. The hotels were great and everything worked out so well. We thought being vegetarian could be a problem but he had arranged this as well so there was no fuss. We would definitely go with them again for great value and excellent service
I did a Halong Bay on Wego Halong 1 day. I booked it through Halong Promotion Tours (Mr Tony ) was our contact. The trip was great and ever component was perfect. Highly Recommend with Halong one day cruise ( 5 hours, titov beach and amazing cave )
Thank you kindly for your help Tony. Just one one tip for future guests. This 3 day 2 night tour has been amazing, but def not for the old and weak. Quite a challenge. I put my mum on the easyrider when walk was too long or steep. Nevertheless she had a great time! Regards and thanks again